You will be handling customer purchase order requests, tracking shipments and billing-related inquiries.
Your primary responsibility will be customer support and satisfaction as the point of contact for all product, delivery, projects, and billing questions across various customers.
Outstanding customer service skills along with strong attention to detail are an absolute must for this role.
Our client a growing retailer of home and industrial storage solutions based Writtle are looking to recruit a Customer Service Executive to join their small and friendly team.
This role will suit a calm and patient individual who has a positive and enthusiastic approach to their work, who thrives off working in a busy environment.
Due to the location of the client suitable candidates would need to be a car driver and hold a full UK driving licence.
I am working with a growing retailer who are expanding their team and searching for an experienced Customer Service Executive to join their friendly team.
Responsibilities
You will be responsible for supporting customers with any questions or queries via a variety of avenues - telephone, livechat and email.
My client, a thriving jewellers in Hatton Garden, is looking to recruit a Customer Care Advisor to help support the team.
Supporting both online and in-store customers, you act as the voice of the customer, ensuring a seamless and exceptional experience for every client, every time.
You will be responsible for all aspects of the customer journey, ensuring that every touchpoint receives the same level of care and attention.