They are a leading company providing high-quality solutions to homeowners and builders, and they are looking for a dedicated Customer Care Administrator to join our team.
Are you passionate about delivering excellent customer service?
Do you enjoy working in a dynamic, fast-paced environment?
The Customer Service Administrator will work as part of a small office-based team, with responsibility for ensuring customers receive the very best experience whilst delivering a first-class service through multiple channels (telephone, email, salesforce).
Quality is the primary focus, delivering on promises and ensuring first-time resolution of all customer queries.
As a Customer Service Administrator, you will be the first point of contact for our customers and play a vital role in ensuring smooth day-to-day operations.
About Us
Our client are committed to delivering exceptional service and support to their customers and we are recruiting a Customer Service Administrator to be part of their thriving team.
Our prestigious client is currently recruiting for a Customer Support Administrator to join their team.
The role is to provide exceptional customer service to customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to the end.
As the Customer Support Administrator, you will be responsible for
Providing customer service logging and tracking faults on Salesforce.
The Customer Sservice Administrator will be responsible for providing outstanding customer service to new and existing customers.
Agenda Partnership are working with a Hertford based client who are seeking an experienced and dedicated Customer Service Administrator to join their team on a full time, permanent basis.
Day to day responsibilities include
Being the first point of contract for all customer enquires via phone and email.