Posted by Page Personnel Secretarial & Business Support • £12/hr to £14/hr
The Customer Administrator will provide essential support within the Customer Service Department, ensuring the smooth running of customer-focused operations.
Our client is a reputable company within the Property and Housing industry and based in Worthing.
They are known for their commitment to excellence and their focus on delivering high-quality services to all clients.
Log and manage all telephone and email inquiries and complaints efficiently throughout the case lifecycle, ensuring adherence to service level agreements (SLAs) and following call flow and escalation procedures.
Assist customers in making purchasing decisions by providing relevant information and guidance.
Process customer orders accurately and promptly to meet export, warehouse, and delivery deadlines.