We are seeking a dedicated and detail-oriented Customer Service Administrator to join an organisation an Burgess Hill. The successful candidate will provide top-tier support and ensure seamless operations in the customer service department.
Client Details
Our client is a prominent leader in the manufacturing and production industry in Burgess Hill.
Description
As a Customer Service Administrator your responsibilities will include:
- Provide exceptional customer service by responding to inquiries and requests promptly.
- Liaise with various departments to ensure customer needs are met and exceeded.
- Maintain accurate customer records and update details as required.
- Assist in the resolution of customer complaints and escalate when necessary.
- Contribute to the development of customer service procedures and standards.
- Participate in team meetings and training sessions.
- Adhere to all company policies and regulations.
Profile
A successful Customer Service Administrator should have:
- A solid educational background with an emphasis on administration or customer service
- Proficiency in MS Office Suite, especially Excel.
- A customer-centric mindset, with the ability to resolve issues effectively.
Job Offer
- A competitive hourly rate ranging from £12.50 - £14.50 per hour
- A temporary role based in Burgess Hill
- Potential opportunity to go permanent