Our Customer Service Contact Centre are looking for friendly, helpful people to join them on an Apprenticeship programme.
The role involves taking lots of calls from different customers providing them with a great service.
Giving them updates on their account, completing transactions over the phone to dealing with any other questions or queries they may have, are key parts of the role.
Posted by Lloyd Recruitment Services Ltd • £19K/yr to £25K/yr
Lloyd Recruitment Services are pleased to be working with a reputable business in the East Grinstead area who are currently in search of customer service professionals to undertake a Customer Service apprenticeship.
Are you looking to kickstart your career in an office setting, gain a qualification and also earn a competitive salary?
If the answer is yes, then we'd love to hear from you!
The role is to provide excellent teaching and learning sessions for Level 2 and 3 Customer Service and Level 4 Sales Executive apprenticeship standards, both face to face and remotely.
Manage a caseload of learners and employers ensuring timely achievements and progression.
Support the raising of standards in accordance with the aims and strategic objectives of the organisation.
It's an exciting time to be a part of the Service Desk function at XMA.
Employer description
XMA supports your business every step of the way with our range of solutions and services, each one market-leading and fine-tuned to perfection.
From seamlessly deployed hardware and bespoke software solutions, to shielding your assets with cutting-edge security, let our expertise steer your business.
Our client Wessex Fire & Security is looking for a Customer Service Apprentice to join their team.
This is an exciting opportunity to join a well-known business whilst studying for a recognised level 2 qualification.
The role will be based at their Head Office in Shaftesbury, Dorset and you will have the opportunity throughout your Apprenticeship to spend time in several parts of the business.