Posted by Venus Recruitment Ltd • £32K/yr to £38K/yr
We are seeking a hand's on dynamic Team Leader to join a fantastic small team as a Senior Customer Experience Ambassador.
You will be responsible for processing quotes, orders, and enquiries for one of our brand categories, working closely with the Sales Manager and Marketing team to tailor brand promotions and enhance customer experience.
In this role, you will lead by example, working with and driving the team to achieve exceptional results.
Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.