Job Advert: Customer Service Administrator
Are you a people-oriented individual with excellent communication skills? Do you find satisfaction in helping others and resolving issues? If so, we have an exciting opportunity for you!
This is initially a short-term temporary position with potential permanent opportunities.
As a Customer Service Administrator, you will play a crucial role in providing exceptional service to our client's valued customers.
Key Responsibilities:
- Responding to customer inquiries promptly and efficiently, providing accurate information and assistance
- Listening and understanding customer needs, providing accurate information, and resolving any issues they may have
- Collaborating with other members of the customer service team to ensure a seamless customer experience
- Maintaining a high level of service knowledge to answer customer queries accurately
- Working closely with other departments to escalate and resolve customer issues
- Providing administrative support as required, including data entry and filing documents
To be successful in this role, you must possess:
- Previous experience in a customer service role providing high level customer support
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and the ability to handle challenging situations with professionalism
- Proficiency in using computer systems and customer service software
- Exceptional attention to detail and accuracy
- The ability to work well in a team and independently
If you are a customer-focused individual with strong communication skills and a passion for delivering exceptional service, we want to hear from you. Apply today to join our client's team as a Customer Service Administrator!
We look forward to receiving your application!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.