Are you passionate about providing first-class support in the client service industry? Join our team as a
Customer Service Executive
and play a pivotal role in delivering superior customer service for a vital client.
We are looking for several
Customer Service Executives
, to work full time, Monday to Friday from the beginning of October through to the end of the December, also there will be opportunities for permanent employment.
Role Outline:
As part of our dedicated customer service team, the main responsibility of the
Customer Service
Executive
is to offer exceptional support and service to our customers. You will be the first point of contact for all customer enquiries and will need sound communication skills and a good understanding of internal systems to seamlessly process requests and resolve issues.
Key Responsibilities:
- Providing frontline telephone support for all customer enquiries
- Processing customer payments and order requests via telephone within established service level agreements
- Adeptly investigating and resolving customer queries related to orders and products
About You:
The ideal candidate for the
Customer Service Executive
role will be customer-focused and driven to provide an unparalleled level of service. Key qualifications or attributes include:
- Professional and confident telephone manner
- Outstanding communication skills
- Ability to solve problems under pressure
- Proficiency in Microsoft Office suite
About the Organisation:
Our company leads the way in marketing and communications, offering integrated solutions across numerous channels worldwide. We boast an impressive range of services and have a proven track record of helping clients, from multinational corporations to public sector organisations, connect effectively with their audiences and meet their marketing goals.
Next Steps:
Ready to dive into an exciting new challenge as our next
Customer Service Executive
? Don't miss the opportunity to contribute in a meaningful way to our customer service team and make a genuine difference for a charity client. Apply now!