This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.
Keep the department running efficiently and profitably, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
Candidates should have experience in excellent customer service and promote this idea throughout the factory.
This role will manage the customer care team and you will be expected to lead by example, the role will be a mixture of 'managing' as well as 'getting your hands dirty' in the day to day role of customer care.
Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Manager, on a permanent basis.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
Posted by Source4 Personnel Solutions • £25K/yr to £28K/yr
Are you a driven Account Manager with a passion for customer satisfaction and business growth?
Our client is seeking an experienced Account Manager to join their dynamic team.
In this role, you'll be responsible for nurturing and expanding customer accounts, retaining existing clients, and identifying new business opportunities.
As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage.
We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care.
Posted by Source4 Personnel Solutions • £40K/yr to £48K/yr
General
Our client, a well-established leader in their industry, is seeking an experienced Account Manager to join their team.
Known for their outstanding reputation and excellent service, they have a robust client base and are looking for someone to manage and grow existing accounts.
About the Role
Are you an experienced Sales Manager or Senior BDM looking for a new challenge?
This is a fantastic opening, due to internal promotion, within our Horley based client - they are looking for an Assistant Account Manager to support the Account Manager to increase customer satisfaction, retention and lifetime value through strong relationship building and servicing key account business needs.
Our client is a fast-growing, technology-driven leader in energy data and services, with a legacy of over 40 years.
Boasting more than 3.5k satisfied customers and a team of 300 dedicated professionals, they are at the forefront of their industry.