As a Maintenance Hub Agent, you will provide exceptional service to our customers and colleagues, ensuring all maintenance requests are handled according to our Service Level Agreements (SLA).
We are looking for two Maintenance Hub Agents to join our Customer Support Centre in Walsall.
Posted by Hays Specialist Recruitment Limited • £37K/yr
Your new company
You will be working at a public sector organisation based in Birmingham supporting the business development of business support opportunities for start-up businesses.
You will join the team as soon as possible on a fixed-term contract until March 2025.
We are seeking a Tier 1 IT Service Desk Analyst to join the team in Walsall!
As a Tier 1 IT Service Desk Analyst, you will play a critical role in ensuring the smooth operation of our organization's IT systems and providing exceptional customer support.
About the role... We are currently recruiting for a People Relations (ER) Advisor to join our People Relations team based at our Customer Support Centre in Walsall.
Reporting into the People Advisor Lead, the People Relations Advisor will play a pivotal role supporting HR Managers, Area Managers, Store Managers, and employees by providing expert advice and support on a range of employee relations matters including disciplinary and grievance procedures, performance improvement and absence management.
This is an essential role working cross-functionally to provide HR advice, support, and assistance to our Retail and non-retail teams following Company policies, procedures, and best practice.