Posted by IQ Talent Solutions • £500/day to £525/day
General
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.
With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes.
William Martin, part of the wider Software, Risk and Compliance Group, are at the forefront of revolutionising health and safety compliance solutions.
Posted by Supporting Futures Consulting Ltd • £19/hr to £24/hr
Our client is seeking a dedicated Deputy Service Manager to support the management of refuge services for women and children who have experienced domestic abuse.
The successful candidate will play a key role in ensuring high standards of housing management and service provision, working closely with the Service Manager to meet funding and contractual obligations.
This is an excellent opportunity for someone passionate about making a difference in the lives of vulnerable individuals.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.