The Software Developer, working within the Applications Team, is a key player in supporting the Business Processes Strategy: thriving for excellence, driving a culture of harmonisation & continuous improvement, and adding value to the Business.
The role will act as the primary contact for a set of dedicated applications, being accountable for the application lifecycle, including governance, maintenance, development, support, and control.
Documenting the scope and rules applicable to those systems, providing, and ensuring a consistent approach to change to support the systems' integrity acting as the advisor and custodian of the process quality & standards throughout, working closely with all key stakeholders whilst maintaining a high degree of customer satisfaction.
My high-profile Utilities client is looking for an Application Support Analyst to join their team Based at their Plymouth offices (1 day a week on site after initial training) on an initial 3month contract with chance of extensions.
Day to day monitoring of Jira tickets - picking up general support / moving tickets that need another teams attention / identifying high priority issues
Posted by AUCTORO RECRUITMENT LIMITED • £35K/yr to £42K/yr
As a Customer Service Team Leader, you will oversee the Customer Service team, ensuring that service standards are consistently met.
We are working exclusively with an industry leading client on the lookout for a Customer Service Team Leader to join their team in Coryton, Stanford-le-Hope on a 10 month FTC.
You will manage all aspects of customer interactions and support your team to deliver the highest level of service efficiently and cost-effectively.
Posted by Hatty Blue Recruitment Ltd • £28K/yr to £32K/yr
We are seeking an organised and customer-focused Helpdesk Administrator that is available immediately.
In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.
You will be the go-to person for ensuring exceptional customer service, timely response to requests, and maintaining the overall efficiency of systems.
To provide comprehensive administrative support to a range of services across the Council to meet the core business needs of the service (as deployed by the Team Leader and agreed with the Customer Service Operations Manager.
Main Duties and Responsibilities
Under the direction of the Team Leader, to ensure that key administrative tasks assigned are undertaken and delivered as set out within the Service Level Agreement, meeting agreed timescales and frequency.
To work within consistent business support and administration processes and.