Join Our Team as a Pre-Litigation File Handling Assistant!
As a Pre-Litigation File Handling Assistant, you'll play a crucial role in assisting our pre-lit casualty claims handling teams with a variety of essential tasks.
Are you detail-oriented and passionate about supporting legal teams?
Due to continued growth, we are looking for an experienced Account Handler to become a vital part of our Liverpool team who are dedicated to providing professional advice and exceptional service to all clients.
General
Extensive training on our specific systems and processes will be given, but the ideal candidate will have 3-5 years of experience in an Account Handler role.
What We Can Offer You
A salary between £30,000 - £32,000 depending on experience.
Being available to respond to client and colleague requests for assistance, guiding them with process, experience and system queries
Manage all client queries to ensure the best experience and resolution in a timely manner and escalate and articulate any significant issues to the appropriate owner including internal stakeholders and third parties as required
Assist end-users by directing them to available supporting material or information to improve their experience and ability to self-serve in the future