Receiving, recording, diagnosing and prioritising enquiries, including repairs orders, operating a repairs appointment system, working in a Repairs Call Handling Centre and making arrangements for home visits.
Report any repairs, maintenance, health and safety hazards, customer enquiries, breaches of tenancy, safeguarding or vulnerability that are identified during day to day activities.
Our client is a leading company in the service industry and they are currently seeking an Administrator / Coordinator to join their dynamic and supportive team.
Are you a highly organised and detail-oriented individual with a passion for providing exceptional customer service?
Key Responsibilities
Log and arrange service and breakdown work efficiently between the customer and engineer.