We're looking for a network support engineer, ideally from a service provider back ground (ISP/MSP) background to join this rapid growth builder and operator of next generation networks across the UK.
They are well funded, growing and from the Manchester City Centre location, you'll join the 1st - 2nd line network support team and troubleshoot and sort a range of network connectivity issues for their business customers, so WAN, LAN, WiFi & VoIP.
It's a mixed vendor environment with bias towards Juniper, Mikrotik, Fortinet, Ubiquiti, UniFi and Ruckus but we're more interested in who you are as a network support engineer, rather than nailing down a specific vendor or piece of kit - it's assumed you are 1st / 2nd line level, and if you don't know something, you'll have the drive and wits to learn it.
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
You will also handle the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links.
We are looking for a talented Network Engineer to ensure the reliability and efficiency of our internal voice, data, video, and wireless network services.
In this role, you will plan, design, and develop both local area networks (LANs) and wide area networks (WANs) across our organization.
We are in search of an enthusiastic network engineer who will be responsible for resolving network issues for our clients and providing support for customer projects.
In response to our continuous growth, we are expanding our technical team and establishing a 2nd line helpdesk.
We are actively seeking two candidates to join this team, offering a wonderful opportunity to become part of our friendly and growing helpdesk located in Brighouse.