Posted by Hays Specialist Recruitment Limited • £150/day to £180/day
ICT Field Services Engineer - Inside IR35
You will provide 1st , 2nd and 3rd line support services to our people as well maintain and improve infrastructure.
You will have a background of working within a busy environment, and experience in troubleshooting complex technical issues at in-depth levels and Cisco experience.
We are seeking a ICT Field Services Engineer Line to join an exciting client's team on a temporary basis.
The IT Support Engineer will provide technical assistance for software, hardware, and computer systems.
Robert Half Technology are assisting a market leading real estate organisation based in central London to recruit a IT Support Engineer on a contract to perm basis
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
Document fixes for use by others within a knowledge base system.
Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
It is the role of the 1st line Support Coordinator to handle daily support issues, time-sensitive queries, and common challenges through to resolution.
We are looking for a passionate 1st Line Support Coordinator to join a financial services company based in Bracknell and deliver excellent customer service results for our end client.
As a 1st line Support Coordinator, you will provide support to internal stakeholders and will require a broad understanding of technical procedures and products.