We are looking for two Maintenance Hub Agents to join our Customer Support Centre in Walsall.
As a Maintenance Hub Agent, you will provide exceptional service to our customers and colleagues, ensuring all maintenance requests are handled according to our Service Level Agreements (SLA).
We are seeking a Tier 1 IT Service Desk Analyst to join the team in Walsall!
About the role... 6 month - fixed term contract
As a Tier 1 IT Service Desk Analyst, you will play a critical role in ensuring the smooth operation of our organization's IT systems and providing exceptional customer support.
We uphold three core behaviors that guide all our actions
Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority.
General
Your work will directly influence our strategy by driving customer insight into the heart of our decision-making processes.
About the role... As an Insight Analyst at Poundland & Dealz, you will play a pivotal role in embedding robust customer and market insights into key business decisions that shape the future of our business.
We are looking to recruit an experienced Marketing Manager to join our growing team, providing a fantastic opportunity for a dynamic and enthusiastic individual looking to progress their career with a recognised brand, in the business-to-business professional services market.
Candidates will need a strong business to business professional services marketing background, preferably within accountancy, and be familiar with working in a consultative environment.
This full-time role reports to the National Senior Marketing Manager and will involve strategic development and delivery of marketing programmes aligned to the firm's strategy.