Posted by Polar Recruitment Services • £18/hr to £19/hr
This is an exceptional opportunity to work for an award winning international IT services provider as a 2nd Line Support Engineer based onsite in Manchester
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
Posted by IT Talent Solutions Ltd • £30K/yr to £38K/yr
Job Description: As a 2nd Line Support Engineer, you will play a crucial role in delivering high-quality IT support to our clients.
You will be responsible for resolving technical issues that have been escalated from the 1st Line Support team, ensuring minimal disruption to our clients' operations.
This role requires a strong understanding of ITIL best practices, proficiency in Active Directory, and hands-on experience with Office 365 administration.
I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 1st Line Support Engineer to progress to 2nd line.
The firm is always expanding, after doubling their IT and Solution Delivery Team last year, they are in the process of doing the same this year!
Are you a 2nd or 3rd Line Service Desk Engineer or Infrastructure Engineer looking to take the next step in you career?
If you are looking for a role offering huge variety where no day will ever be the same then please get in touch.
Are you an IT Wizz across Infrastructure, Cloud and Cyber security who loves to work with a variety of clients on a day-to-day basis providing first class IT Support solutions?