In Technology Group are supporting a Managed Service Provider recruit for an experienced 3rd line support engineer to join their team.
The role will act as the escalation point for the 1st/2nd line members of the team. Providing a high-level service to their clients to ensure the continuous performance and reliability of their IT systems.
KEY SKILLS & EXPERIENCE:
- Extensive IT support experience
- Strong communication skills, able to manage stakeholders of both a technical and non-technical background
- Experience across Microsoft 365 administration, deployment and migrations; including O365, mailbox and applications
- Good knowledge of MS Azure
- Strong knowledge of server operating systems
- Strong knowledge of Windows troubleshooting and configuration
- Ideally, knowledge of networking, firewalls & VPN's
Up to £40k DEO
Hybrid
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.