Posted by IT Talent Solutions Ltd • £30K/yr to £38K/yr
Job Description: As a 2nd Line Support Engineer, you will play a crucial role in delivering high-quality IT support to our clients.
You will be responsible for resolving technical issues that have been escalated from the 1st Line Support team, ensuring minimal disruption to our clients' operations.
This role requires a strong understanding of ITIL best practices, proficiency in Active Directory, and hands-on experience with Office 365 administration.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
Posted by In Technology Group Limited • £35K/yr to £45K/yr
Our client are looking for an enthusiastic entry level IT Support Technician to be fully based on their clients site in Manchester providing IT Support to a large corporation on their Oracle Cloud HCM and ERP solutions.
This role would be suitable to candidates of a customer service background (not essential) who are looking for their first role in IT.
Please note - you may need a high level of security clearance to be accepted for this role.
Posted by Polar Recruitment Services • £18/hr to £19/hr
This is an exceptional opportunity to work for an award winning international IT services provider as a 2nd Line Support Engineer based onsite in Manchester
2nd Line IT Support Engineer with onsite experience as well as Office 365, Windows 10, Exchange and VOIP knowledge join our client which is an MSP company across Yorkshire.
2nd Line IT Support Engineer - Sheffield
In this role, you will be responsible for ensuring that our clients' IT systems are running smoothly and efficiently.