Providing a professional front-line advisory service that supports managers with HR policy, process and system queries; aiming to resolve as many at first point of contact as possible.
General
The ER Advisor will play a key role as part of the Advice Service team that is responsible for providing a front-line Employee Relations policy and process advice service to all of Thames Water's managers.
This role requires someone that is confident, customer focused and who has strong knowledge of employee relations, People processes, policies and systems.
About Us: We are a dynamic and customer-focused company seeking an enthusiastic Inbound Customer Service Advisor to join our team.
Inbound Customer Service AdvisorLocation: ThealeType: Full-time, PermanentSalary: £26,000 - £27,000 per annum during probation, increasing to £29,000 per annum after successful completion of probation.
As an integral part of our call centre, you'll handle incoming calls and emails from our valued customers.
What you'll be doing as a Health, Safety & Wellbeing Advisor:
You will provide technical skills and support both on-site and remotely to ensure the safe running of our operations.
In this role, you will be helping to deliver our Safety, Health, and Wellbeing Strategy, and ensuring compliance with the Thames Water management system, standards, processes, and procedures.
Reed Public Sector is urgently recruiting for 5 Customer Service Advisors for housing repairs team in a Local Authority in Berkshire.
Contracts Length: 6 months with a possibility of getting extended.
Main Duties and Responsibilities
To provide an excellent and consistent customer fulfilment service to our customers by delivering statutory and non-statutory activity and complying with the relevant legislation and statute, standards, service level agreements, policies and processes.
This company is looking for a highly motivated and skilled individual to join their team as a Customer Service Advisor - Housing Repairs.
Role summary -
The successful candidate will be responsible for providing excellent customer service to tenants and homeowners who require assistance with their housing repairs.