Telesales Parts Advisor
£27k basic with £32k OTE
Reading
Permanent/Full Time
Working Hours: Monday to Friday (8am - 5.30pm or 7am - 5pm) / 1 in 4 Saturdays (8.30am - 12.30pm)
Benefits include: 33 days Annual Leave; Discounts of Vehicle Purchases; Birthday off; Workplace Pension Scheme
Our client, a dealership in the Reading area, is on the lookout to recruit an experienced Parts Advisor to join their busy team. If you are interested in finding out more - please contact us today!
Duties & Responsibilities of a Telesales Parts Advisor:
- Establishing all customers' needs for the correct required parts; diagnosing and recommending as appropriate.
- Dealing with all incoming enquiries from retail customers.
- Helping and assisting in all aspects of the warehouse.
- Selling parts to retail and wholesales customers.
- Delivering exceptional customer service to external and internal customers.
- Assisting in stock checks.
- Maintaining a strong working relationship with the manufacturer.
- Discussing relevant promotions and offers to customers.
- Receiving, recording and allocating parts and consumables from suppliers.
Your Background & Skill:
- Proven experience as a Parts Advisor within the motor trade (2 years minimum).
- Experience of using Kerridge ADP Drive would be advantageous.
- Excellent telephone manner/communication skills.
- Ability to work towards deadlines.
- Committed to delivering excellent customer service.
- Confident and professional.
For further details on this Parts Advisor role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.