Amour Recruitment are seeking an experienced and dynamic Service Delivery Manager to oversee the Order Fulfilment, Service Delivery, and Technology Innovation functions for our client based in Waterlooville.
This role requires exceptional leadership, project management, and client relationship skills to ensure the seamless delivery of IT services, drive continuous improvements, and exceed customer expectations.
The successful candidate will lead a high-performing team, manage client onboarding, and maintain compliance with ISO/IEC 20000-1:2018 standards.
If you're a proactive team player looking for a role that challenges you to showcase your customer service experience with varied tasks, we want to hear from you!
Reporting to and taking day-to-day direction from the customer service team leader, this varied Customer Service Representative role involves managing customer support tasks and assisting the sales team to achieve quality objectives and business goals, including tracking and achieving the sales plan.
Turn your customer service experience into a career with the West Group - join us as a Customer Service Representative today!
Posted by Workshop Recruitment • £25K/yr to £28K/yr
You will be required to support with the movement of customer equipment when in office so must be physically fit and to move boxes in a safe manner
Our client, a specialist in bespoke products, has an exciting opportunity for a Project Support Administrator to join the existing team.
Working within the Project Delivery Team, you will support the Project Managers team in managing administrative tasks related to field projects, tracking projects and working with customer's support.
Reporting to and taking day to day direction from The Group Programme and Health & Safety Manager.
Coordinating the H&S workload and providing an escalation point to the team for issue resolution.
Leading by example, you will promote a positive and motivating team environment, overseeing H&S processes and procedures, training and auditing for the West Group of Companies.