Answering the telephone take telephone orders by processing the order on Shopify and taking card payments.
Review of the sales orders which can be shipped on our ERP system and tag these orders on the shipping system so that the warehouse can ship to customers approximately 3 times per day.
Monitoring the consumer customer service inbox and answering emails to customers from our consumer website.
As part of Berkshire Hathaway Energy (BHE), the energy division of a US owned multinational conglomerate, Northern Powergrid is now embarking on a Digital Transformation which will modernise their systems and processes and enable them to satisfy the needs of customers and stakeholders whilst streamlining the employee experience.
Northern Powergrid owns and operates the network that distributes electricity to homes and businesses across the North East, Yorkshire and northern Lincolnshire.
Employing over 2,500 people, the business has 8 million customers and supplies 3.9 million properties via 60,000 miles of overhead powerlines and underground cables.
Processing of Weekly Payroll & all associated Payroll administration tasks.
General
In this role, you will need to deliver an efficient service to the Business Unit in relation to Weekly Payroll Processing and Human Resource Administration and provide cover for the Executive Secretary for Monthly Payroll administration.
The Accounts Assistant/Payroll Administrator will ensure effective, efficient and accurate processing of financial transactions by assisting the Finance Team in line with the Finance Manual and Operating Framework.