Sales Order Processing
- Review of the sales orders which can be shipped on our ERP system and tag these orders on the shipping system so that the warehouse can ship to customers approximately 3 times per day.
- Answering the telephone take telephone orders by processing the order on Shopify and taking card payments
- Monitoring the consumer customer service inbox and answering emails to customers from our consumer website.
Finance Assistant
- Customer account control involving the matching of invoices and payments, chasing customers for late payments, sending customer statements and issuing refunds etc.
- Daily reconciliation of Paypal, Shopify and Credit Card bank accounts on Xero
- Daily check of Paypal transactions to ensure all balances have cleared for payment along with daily Paypal draw downs and currency conversions
- Reconciliation of Amazon seller two weekly payouts and posting of amazon charges
- Booking in delivery notes against purchase order into our system, into Xero and on Hub Doc.
- Monthly supplier statement reconciliations
- Monthly meter readings for x4 units for Gas & Electricity and x2 printers and submission to the supplier
- Monitoring the Accounts email inbox
Key Skills
- High attention to detail
- Good Excel skills
- Excellent communication skills
- Able to work in fast paced environment
- Good IT skills and experience of using an ERP system.
- Xero desirable