The focus of this Technical Support Specialist role is to provide technical support for customers accessing part and fully tracked services via the WCMS using the ticket system and in line with service level agreements.
This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution.
We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer.
Closing Date: 6th SeptemberLocation: Nottingham, Full-Time (Mon-Fri)Contract: PermanentRecruitment Partner: Frankie McCallister-LyasOverview: Sitting within the Customer Marketing Operations Team, you'll be responsible for building and delivering of a multi-channel CRM campaigns.
General
You will develop expertise in the digital marketing journey, with full access to our digital marketing training programme, building excellent foundations for career progression.
You will have the opportunity to work with numerous stakeholders across the business as well as external vendors on exciting and cutting-edge technologies and play an integral part of implementing these in the day-to-day work.
It's a busy role that requires a customer focused mind-set, strong communication skills, attention to detail and great organisation.Key Responsibilities: Responsible for creation, ownership and delivery of the CRM plan and incentives.
Closing Date: 6th SeptemberLocation: Nottingham, Full Time (Mon-Fri)Contract: Permanent Recruitment Partner: Frankie McCallister-LyasOverview: Sitting within the Customer Marketing team, you'll be responsible for developing the personalised marketing plan and managing the delivery of reactive communications.
YReporting to the Marketing Manager, you'll work cross functionally with internal and external stakeholders, to deliver the best customer communications whilst driving real commercial results.
You will report into the Reward Manager and work alongside the team to deliver on various projects including annual salary review, bonus, gender pay gap reporting, recognition and flexible benefits.
This is a great opportunity for someone who is passionate about reward to lead on some great initiatives across all areas of the Boots UK, No7 Beauty Company and Boots Opticians business.