This role is to provide support to the Company's Primary Managed Service Contract (MSC) customers who call into the Customer Support Centre (CSC) to deliver a seamless consolidated service for their technical and product enquiries.
You will also need to monitor and ensure that the Key Performance Indicators (KPIs) are met from their service suppliers and complete any escalation activities as required to ensure that all customer support is delivered to their customer contractual obligations.
This will include managing and accurately recording instrument faults in the MS Dynamics CRM and deliver on set customer response KPI targets.
Posted by Hays Specialist Recruitment Limited • £12/hr
Customer Service AdvisorDepartment: Customer OperationsLocation: Tongwell, Milton Keynes - fully office basedHours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break.Duration: 12 monthsRate: £12.00 per hour
Your New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to.
Ensure all customer queries are responded to and actioned ensuring customers are fully informed and have been guided through their finance contract.
Posted by Newstaff Employment • £125/day to £220/day
Special Educational Needs Teacher
Newstaff are seeking passionate and dedicated Special Educational Needs Teachers.
We are looking for supply cover Teachers with SEN experience that can work in different settings across Milton Keynes in either daily, short term or longer-term placements.
Posted by Room At The Top Recruitment • £14/hr to £16/hr
We have an exciting opportunity for a Production Technician to work for our global pharmaceutical client based in Milton Keynes.
The role is a full-time temporary contract initially signed off for 12 months with a possible extension and offers an hourly rate of £14.00 - £16.00 per hour, depending on experience.
You will be required to work 37.5 hours per week (Monday - Friday).