Specifically, we will be supporting the end-to-end customer journey, right from the moment they are looking to open an account with the provider, to the time they need to get in touch to make any amendments or close an account.
Following a successful contract win in late 2023 from one of the UK's largest and most trusted financial service providers, we will provide both contact centre and administrative solutions to help assist its 25 million customers.
We have a fantastic new job opportunity for a Trainer / Training Officer who has experience of sourcing, supporting and delivering training courses, with excellent communication and organisation skills.
Trainer / Training Officer who has experience of sourcing, supporting and delivering training courses, with excellent communication and organisation skills is required for a well-established charity based in Leicester, Leicestershire, East Midlands.
Ideally candidates will have experience working with and recruiting volunteers, although this is not essential.
You will deliver and evaluate induction training in an effective and engaging way to enhance the learners experience to all new starters and to ensure they are ready for their roles.
You will work in partnership with the HR Business Partners and engage with stakeholders to deliver and evaluate value-add learning and development support to employees, through delivering Capability interventions in line with our business strategy, people strategy, and learning methodology.
Learning & Development Manager; Birmingham, West Midlands
Having recently been recognised as one of the UK's Best Workplaces for Development, we are looking for a talented Learning & Development Manager to lead and develop the next stage in the development of our Learning & Development offer.
The Benefits
If you are successful, you will be joining an organisation which has been recognised as a Great Place to Work and one of the UK's Best Workplaces.
Benefits: 25 Days Holiday BH, Flex Benefits (EMCOR UK discount scheme)
About EMCOR UK
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.
We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
We are looking currently looking for an Organisational Development Administrator to join our resourceful and innovative People & Culture Team on a permanent contract.
The successful candidate will be organised and adaptable with the ability to communicate effectively with a range of stakeholders.
Training & Development Manager; Construction Industry
Ensuring our employees and workforce are appropriately qualified and compliant within their role, identifying current and future skills/training gaps and creating flexible learning interventions to meet the needs of the business.
The Role
Reporting to our People Director, you will be a key member of our People Team, with responsibility for developing and leading the training and development plan, in line with the wider People and Business strategy.