Posted by vertex-it-solutions • £45K/yr to £50K/yr
Together, we are recruiting for a highly skilled Trade Floor Support Engineer on a permanent basis to work at an end clients' site (A highly reputable investment banking organisation) in Canary Wharf.
We are currently supporting a managed services organisation who work with multiple financial / investment organisations accross the UK.
This will operate on a Monday - Friday schedule with shifts between the hours of 6am - 7pm.
1st / 2nd Line Support Analyst - Financial / Banking - Whilst not essential preferred candidates with have previous Financial / Banking experience with some Trading Application Support in a mixed Windows / Linux environment along with some FIX Protocol, Scripting (PowerShell, Python / Bash / Shell) and some Database / SQL Server experience.
As an IT Support Analyst, you'll become an integral team member, providing hands-on and remote support for desktop services and telecoms systems.
You'll be working in a dynamic IT & Infrastructure team helping with the delivery, management and support of all IT-related systems and applications.
A skilled Technical Support Analyst with technical support experience is needed to join the team at this leading trading software company based in London on a full-time basis.
They are a global leader in high-performance multi-asset trading systems.
We are seeking a Desktop Support Analyst to support a global network of users and ensure the seamless operation of a cutting-edge platform, used by some of the world's top financial institutions.
Are you ready to join a dynamic and rapidly growing division within the financial services and hedge fund space?
We are hiring for a leading player in FX and Trading Software technology, revolutionizing the global Fintech landscape.
An exciting and challenging role providing 2nd / 3rd Line Support / Systems Administration for numerous Financial Trading, Risk and Settlement Systems in a mixed Windows / Linux environment with preferred candidates having strong Database / SQL and Scripting skills.
Not essential but preferred candidates will come from a Market Data / Trade Floor Support background.
Candidates are required to have a breadth and depth of Technical knowledge along with an unrivalled troubleshooting aptitude as you'll take ownership of incidents from start to finish and be covering a number of different areas from front to back end as opposed to passing it on and escalating to other teams.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
We are excited to announce an opportunity for an experienced Trade Floor Support Engineer to join our client's leading financial services firm based in the heart of London.
As part of this dynamic and innovative team, you will be responsible for providing technical support across multiple trading platforms while working closely with traders on real-time monitoring, order entry, routing orders and maintaining critical infrastructure.
As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.