With experience using telephony and CRM systems, you'll be responsible for delivering high-quality inbound and outbound services through various channels, including telephony, postal mail, email, web services, and self-service portals.
You'll take ownership of customer enquiries and handle them effectively, proactively, and positively, ensuring that accurate information is provided and that inquiries are managed efficiently in accordance with targets.
Are you committed to delivering excellent customer service
If you have a proven track record in delivering positive outcomes for customers and an ability to manage customer expectations with excellent communication skills, then this could be a great opportunity for you to join our Customer Service Sales team.
SELF-EMPLOYED VEHICLE COLLECTION AND DELIVERY DRIVER / TRADE PLATE DRIVER PART/FULL TIME
Due to our ever-increasing volumes, we are looking to engage additional Self-Employed Driver contractors throughout the UK who can help us deliver that service.
Here at BCA Logistics, we touch over a million vehicles a year, working with manufacturers, fleet operators and dealers to provide the backbone of the UK's automotive supply chain.
Are you a reliable and committed Customer Service person, looking for a new environment?
If so this could be the role for you!
Our client is an established contractor with an excellent reputation in delivering a large number of loft conversion projects within the London and South East and are ever expanding.