Do you have a solid background in leading teams of between 10-15 people, ideally in a busy office or call centre environment?
You will be leading your own team of seasonal workers, who help to ensure the smooth running of a very busy operational period for our client.
In your leading role you will play an important role by allocating work within your team, driving performance to meet KPIs and supporting to deliver a high level of customer service.
Assist with the set up and maintain a suitable base room area that is inviting for the children whilst ensuring it is kept tidy and all equipment is packed away
Follow policies and procedures to make sure the children in your care will have fun in a safe environment
Follow the prepared activity timetable each day to make sure we deliver the amazing variety of activity sessions we promise
We are seeking a dedicated Team Leader for our Customer Service department who is passionate about leading a team to deliver exceptional service in the Not For Profit sector.
The successful candidate will be responsible for driving team performance, improving customer satisfaction, and fostering an environment of continuous improvement.
Not for Profit organisation based in the Scottish Borders
We believe nature holds the key to our emotional and physical wellness, providing gentle yet effective remedies.
At Nelsons, we harness these powerful ingredients and infuse them with centuries' worth of expertise to offer traditional treatments for a modern world.
The Commercial Officer will be part of and support the Integrated Project Team (IPT) covering Telecoms Payload equipment procured from the Supplier and their sub-tier supplier.
Responsibilities
The TP Commercial Officer shall be responsible for and carry out the following:.