Are you a tech-savvy problem solver with a passion for providing exceptional on-site and remote IT support?
Join our dynamic team as an IT Field Technician, where you will be a vital part of our successful support team.
With a diverse client portfolio spanning industries such as engineering, construction, accountancy, and auto mechanical engineering, you will have the opportunity to deliver outstanding IT support directly at client locations and remotely.
This is a multi-skilled role with an electrical bias working day shift.
The role is responsible for both planned and reactive maintenance on a wide range of manufacturing equipment and services.
Duties
React to breakdown situations, carry out fault finding activities and undertake the timely repair of equipment including PLC's, electric drives, robotics, pneumatics and screwdrivers.
Join our expanding support team as a Service Desk Technician and embark on an exciting career journey!
Employer description
LaneSystems Working alongside our Business Partners, we provide advice to help improve how the IT system should be ran and administered.
Providing a solution for a problem or a potential problem does not necessarily mean additional costs, but ensures efficient running of any infrastructure.
We specialise in organic semiconductor materials that enable lightweight, bendable, and energy-efficient electronics, catering to industries such as consumer electronics, wearables, and automotive displays.
Our mission is to revolutionise the electronics industry by developing cutting-edge materials for flexible displays, sensors, and other electronic devices.
Smartkem Ltd is a leading innovator in the field of organic semiconductor technology.
My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
2nd Line Technical Support £25,000 Newcastle On-site
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.