Posted by Rockpool Recruitment LTD • £30K/yr to £35K/yr
Systems Technical Support Engineer - What Will I Be Doing
Providing technical and analytical support to their clients, troubleshooting and resolving technical issues related to installations, migrations, and upgrades,.
Communicating directly with clients, mainly via email or online, to ensure customer satisfaction.
General
A growing international software company is seeking a practical troubleshooter with a 'Let's Fix This' attitude working as a first line support Engineer.
As a Support Technician you will be responsible for supporting basic network tasks and configuring software, as the successful candidate develops in the role they will have opportunities to work on more complex tasks such as hardware planning, IT management and programming.
Our client based in the heart of Godalming is seeking an IT Support Technician to join their growing IT department.
Provide day to day hands on technical support on the Corporate and Customer managed IT infrastructure and projects.
Install, configure computer hardware (IP phones, mobile devices, workstations, peripherals etc.
Work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) as well as nominated customer gateways, servers and laptops.
You will provide technical information and support to all internal and external areas of the business, ensure that all records are maintained and that information provided is up-to-date.
Our client is seeking a good Administrator who can provide assistance in all activities of the Technical Department.
You will also ensure that you attain the highest level of product knowledge for all company products in order to provide total customer satisfaction.
Posted by IT Talent Solutions Ltd • £38K/yr to £50K/yr
Key Responsibilities
Lead and mentor a team of technical support engineers to provide exceptional service.
General
Overview: As a Hands-On Technical Support Manager, you'll lead a team of talented IT support engineers while remaining actively involved in resolving complex technical challenges.
Working primarily in a Microsoft environment, you'll manage client infrastructures, handle escalations, and ensure the smooth delivery of IT services.