As an IT Support Engineer, you will be responsible for providing technical assistance and support to our employees, resolving IT issues and ensuring smooth operations.
We are seeking a talented IT Support Engineer to join our well established client based in Dover.
Key Responsibilities
Provide technical support and troubleshooting for hardware, software, and network issues.
A global technical company are looking for an experienced Technical Support Engineer to join their team on an initial 12 month assignment.
Technical Support Engineer (JavaScript)- Staines/Hybrid- 12 Months- £150-£200 per day
The successful candidate will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the software and platform.
The System Support IT Services Engineer will bring technical expertise to the role and will be involved in many high-profile and critical support tasks and will therefore be exposed to all areas of the business.
This is a dynamic, varied and customer facing role that will allow the successful candidate to be involved in a variety of different duties and responsibilities across the technical support platform.
Support Engineer / Front-End (JavaScript, CSS, HTML, XML) - Digital Business - Staines
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.