Provide technical assistance and support to customers via phone, email, and chat channels.
General
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
The Client Support Advisor will be responsible for providing excellent and efficient customer service to clients requiring installation services for their products.
Due to growth, they are currently seeking a Client Support Advisor to join them permanently.
KHR is working with a market-leading company based in the Gravesend area.
Do you have a proven track record of delivering excellent customer services within either a technical or engineering environment?
As part of the sales support office, you will be processing customer enquiries, preparing quotes and sales orders as well as providing sales support and technical sales support.
Are you able to work with various IT Systems including ERP based databases?
Bridge Recruitment are helping one of our well-established clients recruit for an experienced Customer Service Advisor to join their ever-expanding team.
You must work every 1 in 3 Saturdays from 9am - 4pm.
You will be working with physical and virtual servers, taking responsibility for service desk calls and owning them through diagnosis and testing to the point of resolution, and communicating with technical and non-technical colleagues so will need to be able to demonstrate experience of explaining technical matters to non-technologists in your experience.
Join an established, growing IT function in a deskside support role onsite in Sevenoaks, Kent.
You will be an experienced desktop Support Analyst, with a background in providing high quality service as someone who enjoys helping people and problem solving.