This company is looking for a highly motivated and skilled individual to join their team as a Customer Service Advisor - Housing Repairs.
The successful candidate will be responsible for providing excellent customer service to tenants and homeowners who require assistance with their housing repairs.
Privately owned business wide solution platform, supporting sales, marketing, finance and more.
Recognized by industry leading authorities as a leading solution in their space the solution helps drive optimisation and continuity across the entire business.
Globally established, operating with businesses in over 25 countries.
We are seeking a motivated and customer-focused IT Support Engineer or Trainee to join our client's team in a growing independent IT Support specialist provider in the Reading area.
This role offers career progression prospects as your experience develops and a broad scope to work with a broad range of projects in areas such as cybersecurity, certifications, MS 365 and resolving server issues.
The successful candidate must live close to Reading, possessing a "can do" attitude and a friendly and confident manner.
Role summary - The Customer Fulfilment Centre Advisor will be responsible for providing excellent customer service to residents who are enquiring about their council tax and housing benefits.
The successful candidate will be required to handle a high volume of calls and emails and will need to have excellent communication skills and attention to detail.
Key Responsibilities
Handle a high volume of calls and emails related to council tax and housing benefits.
About Us: We are a dynamic and customer-focused company seeking an enthusiastic Inbound Customer Service Advisor to join our team.
Inbound Customer Service AdvisorLocation: ThealeType: Full-time, PermanentSalary: £26,000 - £27,000 per annum during probation, increasing to £29,000 per annum after successful completion of probation.
As an integral part of our call centre, you'll handle incoming calls and emails from our valued customers.
The focus of this role will be providing 1st - 3rd line technical support to our users and aiding their development through training.
You will help maintain and grow our existing infrastructure and will be involved in various projects like system implementations, upgrades, and migrations.
This role would suit a strong 2nd line candidate with some exposure to VMWare or virtualisation.