Posted by NU Staff Recruitment Limited • £28K/yr to £30K/yr
If you have excellent customer service skills, consider yourself a great problem solver, and are technically minded, we want to hear from you!
You will be responsible for resolving customer enquiries from their dealer network and end users, as well as internal colleagues such as the sales and customer service teams, by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
Join a market leading international company with great benefits including annual bonus, hybrid working, subsidised canteen, excellent employee well-being programme, private health and dental care, free parking and lots more!
Posted by IT Talent Solutions Ltd • £24K/yr to £30K/yr
Key Responsibilities
Serve as the initial point of contact for all technical support inquiries from internal and external clients.
General
Technical Support Analyst required by my leading Basingstoke financial company known for our innovative solutions and commitment to excellence.
The team is dedicated to providing top-tier financial services to their clients, and theyre looking for a talented First Line Support Engineer to join us in delivering exceptional technical support.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
Posted by Silcom Recruitment Limited • £26K/yr to £27K/yr
The Role
Silcom Recruitment are on the hunt for a skilled Parts Advisor to join a close-knit, family-run business based in Winchester, where your passion for excellent service will be at the heart of delivering outstanding customer satisfaction.
Responsibilities & Requirements of a Parts Advisor
Provide timely and professional assistance to all customers, both in-person and over the phone.
General
Engage with customers to offer expert product advice, including information on promotions and deals.
Posted by Workshop Recruitment • £30K/yr to £40K/yr
Our client who are specialists in installations of renewable energy solution products into their customers properties are looking for an office based Solar Technical Support Manager to join the team.
The purpose of the role is to make sure customers are supported with all their technical issues and queries in a professional and effective manner.
You may have worked within electrical or solar installations before and want to move away from your tools to an office based role or already work within a technical support role and looking for a challenge in a business that can offer growth in the future,
Job role: The Parts Advisor / Administrator is a key point of contact for customers and the workshop in relation to parts, stock availability and pricing.
Benefits: 20 days holiday, increasing with service, plus bank holidays, pension and staff discount
Additional job details
Working as a part of a busy team you will be a key point of contact for customers and the workshop in relation to parts, stock availability and pricing.
Posted by Pembrook Resourcing • £27K/yr to £33K/yr
Pembrook Resourcing are currently seeking a parts advisor on behalf of their client.
As a Parts Advisor for our Client, you will play a vital role in providing an outstanding level of service to both the colleagues you work with and the customers you serve.
You will need to have excellent communication skills, with a positive "can-do" attitude and be willing and able to work as part of a team.