Posted by The Recruitment Group • £24K/yr to £25K/yr
General
As the Customer Support Advisor, you will be responsible for calling customers to explain the processes associated with the service and answer any questions.
We are working in partnership with a successful and growing business in Oxford who are recruiting for a bi-lingual Customer Support Advisor to join their team on a temporary to permanent basis.
Key responsibilities will include
Make a number of outbound calls per day to suppliers to explain the purpose of your call and follow up with the relevant documentation.
This role is for a highly skilled Operational Support professional to join a thriving team within the technology and telecoms industry.
The successful candidate will be responsible for handling incoming calls and undertaking any relevant issue investigation ensuring all key information is accurately captured
Our client is a globally recognised leader in the technology industry.
German-Speaking Customer Support Advisor (Temp to Perm)
Our wonderful client is looking for a German-speaking Customer Support Advisor to join their expanding team.
Working as part of the client support function , which acts as "the engine room of the organisation", you will be responsible for providing excellent customer service, supporting with registrations, renewals and service enquiries.