The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
Posted by Service Service Employment Agency Limited • £24K/yr
We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.
The small but busy team of customer service advisors provide customer support to 20 e-commerce web shops daily, through telephone, email support and online chat support.
You will need to be a proactive, customer focussed individual who genuinely enjoys working in a fast-paced environment and is keen to develop their skills in a growing customer service team.
Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Document fixes for use by others within a knowledge base system.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
Migrant Help are hosting an exciting and unique opportunity to recruit a Client Adviser.
You will be joining our Central Adviser Hub on a full-time, 12-month fixed term and in return you will receive a competitive salary of £28,639 per annum increasing to £32,612 per annum following successful completion of a 6 months probation period.
As a 1st line Support Coordinator, you will provide support to internal stakeholders and will require a broad understanding of technical procedures and products.
We are looking for a passionate 1st Line Support Coordinator to join a financial services company based in Bracknell and deliver excellent customer service results for our end client.
It is the role of the 1st line Support Coordinator to handle daily support issues, time-sensitive queries, and common challenges through to resolution.
Posted by Pure Resourcing Solutions • £30K/yr to £38K/yr
I'm currently seeking an Interim Support Technician on behalf of a leading organisation based in Wisbech.
You will be responsible for managing the upgrade of primarily laptops & mobile devices across the organisation, to ensure that devices are configured and deployed efficiently, while providing essential support to staff throughout the process.
This is a great opportunity for an experienced IT professional to make an immediate impact!