The Global Technical Support team is a diverse, fast-growing, and creative group of problem-solvers, providing 24/7 technical support to customers worldwide.
Posted by Randstad Technologies • £50/hr to £58/hr
Job Description
As a Technical Program Manager, you will play a pivotal role in leading and managing medium to large-scale projects and programs within our organization.
You will proactively identify stakeholders, strategize and plan objectives, estimate task durations, and ensure schedules and dependencies align with organizational goals.
Key Responsibilities
Program Planning & Execution: Define, organize, and manage project activities to ensure outcomes are achieved.
Posted by Hatty Blue Recruitment Ltd • £28K/yr to £32K/yr
In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.
We are seeking an organised and customer-focused Helpdesk Administrator that is available immediately.
You will be the go-to person for ensuring exceptional customer service, timely response to requests, and maintaining the overall efficiency of systems.
As a 1st line Support Coordinator, you will provide support to internal stakeholders and will require a broad understanding of technical procedures and products.
We are looking for a passionate 1st Line Support Coordinator to join a financial services company based in Bracknell and deliver excellent customer service results for our end client.
It is the role of the 1st line Support Coordinator to handle daily support issues, time-sensitive queries, and common challenges through to resolution.