This is a key role within our Management Team as the Technical Services Delivery Manager you will be involved in managing a Technical Services Team (currently 12) and provide effective project planning for jobs/projects.
You will be responsible for ensuring a high-quality level of service is consistently delivered to all our customers and be able to identify and solve issues as part of the Management Team.
With excellent communication skills, you need to be an all-rounder who is driven by customer service.
You will be the person providing technical support to employees and ultimately be responsible for maintaining and supporting the companies IT systems, hardware, software, and all other network infrastructures.
The role would suit someone experienced in a varied IT Manager supporting a fast paced and growing business.
RESPONSIBILITIES AND DUTIES
Supporting the Logistics Director with managing the Warehouse Management System.
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
As BES Utilities continues its exciting growth within its IT department in 2024, we have a newly created position available for an Application Support Analyst to join our growing IT shared services team, based within our offices in Trafford Park, Manchester with some travel to our Fylde Coast offices when required.
A leading RPA software provider is looking for a Technical Project Manager to work across multiple teams to ensure they optimise project delivery by running in house and customer facing projects.
Reporting to the COO and working closely with the CXO, CTO and Solution Architects, you will receive a salary of up to £50,000 (depending on experience), hybrid working (2/3 days in the office), free onsite parking, a casual dress code, company events and funded training as required.
As Technical Project Manager, your responsibilities will include
Leading the planning and implementation of projects, running sprints.
If you have significant experience of providing technical support and are looking for a new and varied role working within a friendly and supportive team, then this could be the role for you!
We are looking for an IT Support Technician to join the IT Team at Marsden Building Society.
Working with colleagues from across the entire business, and undertaking a varied role, the successful IT Support Technician will have a love of technology coupled with great communication skills.
We have fantastic new job opportunity for an IT Technician / Helpdesk Support Engineer / Service Desk Analyst who has previous experience working on an IT Technical Help Desk supporting Windows and Microsoft 365 with a good understanding of computer networking, and who has excellent written and verbal communication skills.
IT Technician / Helpdesk Support Engineer / Service Desk Analyst who has previous experience working on an IT Technical Help Desk supporting Windows and Microsoft 365 with a good understanding of computer networking, and who has excellent written and verbal communication skills is required for a thriving, ISO accredited business based in Burnley, Lancashire.
Candidates must live within an easy commute to Burnley.