Technical Support Engineer provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
General
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
As a Demand Specialist, you will be working with the retail operations and commercial teams to ensure stores have the right products and stock to improve sales opportunities.
Responsibilities of a Demand Specialist
Gather market insights to support the forecasting model.
Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer.
Are you currently looking to secure your next opportunity within I.T?
Or, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity to develop your skills further.
You will support the management of effective delivery of the clients' major repairs programme and investment projects by undertaking a wide range duties to ensure high levels of customer satisfaction.
You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence.
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
Role Purpose
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
This successful organisation produces some of the nation's best loved products and has an exciting opportunity for an experienced technical accountant with financial reporting experience to join their Group Finance Function based in Staines on an interim basis, initially for 3-months.
Working for a global leader within the heating industry you will be working in a team communicating with customers and engineers via phone and e-mail to provide an outstanding customer service experience.
This is an on-going temporary booking with the view of turning permanent so you must be available to start immediately.
The hours are 08.00 - 16.30 with 30 mins for lunch.