Your role would be to coordinate and support the service operations team with customer and conveyor belt fitting team communications and record activity information in our Service Management Software.
General
WSR are recruiting for a Service Centre Administrator for our esteemed client based in Welwyn Garden City & Stevenage.
You would complete general Service administrative tasks, such as logging jobs, sending quotes to customers, processing quotes with purchase order validation and invoicing preparation.
The role will involve incident and request management at the customer's sites.
The role is to assist the delivery of IT Services to the end client through supply of contracted services and value add, and to deliver an effective and efficient customer focused service to all of our customer's IT users, meeting service level agreements and customer expectations.
Activities will include installation, troubleshooting, and decommissioning of software and hardware, as well as receiving new goods, packing and/or unpacking IT equipment, transport to user's workplace and formal verification of user acceptance.
Benefits: Van supplied for travel, 25 Days Holiday BH, Excellent company pension scheme, , Flex Benefits (EMCOR UK discount scheme)
About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.
We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
We are seeking a Technical Trainer to join our clients technology team.
You will act as SME for internal tools, developing and delivering training programs and simplifying complexities.
Additionally, you will collaborate with the Learning & Development team to enhance training initiatives, focusing on the continuous improvement of training methods and materials to support organizational learning and development goals.
Our client, a global leader in their market is seeking a technical support advisor to join their high performing team.
This is a fantastic opportunity for a technical support advisor with experience in 3D printing and modelling.
They will be responsible for responsible for all customer inquiries including (but not limited to) technical support, general purchase questions, order fulfilment, education, product training and general problem solving across all various product lines.