Service Manager
Main purpose of the role
- To provide a needs led service to adults with a learning disability by adopting a person-centred approach that fosters self-awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices
- To maintain high standards ensuring the compliance within CQC framework.
Leadership and people management:
- To lead by example, and develop effective teams within the home.
- Develop a positive working environment which nurtures and rewards good practice through a programme of training and development.
- Provide regular supervision and annual appraisals to team leaders and senior support workers in line with company procedures and standards.
- To ensure good quality working relationships are built and maintained between staff and individuals they are supporting.
- Ensure a range of meetings take place to include weekly service user meetings and monthly team meetings.
- Work with head office to ensure that the recruitment and retention of staff with a positive value base and person-centred approach.