The focus of this Technical Support Specialist role is to provide technical support for customers accessing part and fully tracked services via the WCMS using the ticket system and in line with service level agreements.
This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution.
We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Posted by Futures Manufacturing • £40/hr to £50/hr
Have you worked in a Technical Support Consultant role, or similar, where you've been responsible for handling incoming service queries from IT users and showing users how to use a newly installed Dynamics Business Central system?
Do you have a good knowledge of Microsoft Dynamics Business Central so that you could solve a good number of common Dynamics Business Central / D365 queries straight away?
Do you have manufacturing experience and have a layman's understanding of what sales, design, production, supply chain and finance teams do in a manufacturing company?
Posted by Saint-Gobain UK & Ireland • £25K/yr to £26K/yr
At Okarno (Saint Gobain) we are looking for a customer focused individual to join us as a Customer Service Advisor, in order to provide support to our customers from our Ruddington Site.
Are you someone who is passionate about putting customers first, progressing your career, and having varied working days?