Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices.
Respond to incoming service desk calls, emails, and tickets in a timely and professional manner.
General
As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently.
Are you looking for a customer service role that is more than just answering the phone?
A genuine path for career progression?
Our retained client is a leading online retailer, with over 20 years of expertise they are true pioneers in what they do and the service they offer their customer.
Position: French Speaking Customer Service Advisor
A leadingglobaltravelserviceprovider with fourcontactcentresaroundtheglobebasedinJapan,Korea,UK,andthe Philippines, providing 24/7 customer service in 19 different languages.
Employingmorethan30,000employeesacross30countriesinAsia,Europe,theAmericas,and Oceania,strivingtoexpandtheir globalmarketsandaimingtobetheworld'sleadingandmost trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveler.