Posted by IQ Talent Solutions • £500/day to £525/day
General
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Our leading Financial Services client is looking for highly skilled Project Manager to join their team for a 6 months initial contract.
The Consultant will be responsible for developing a comprehensive customer communications approach targeting millions of customers for client.
The goal is to enhance customer engagement, improve satisfaction, and ensure effective, consistent, and compliant communication across all channels via supporting the PDP process within P&S and coordinating the implementation across Open, Heritage and Policyholder Asset Management teams supporting the implementation of the clients private markets SAA.
Posted by Page Personnel Secretarial & Business Support • £45K/yr to £60K/yr
Key Responsibilities
Vendor and Service Management: Oversee relationships with vendors and service suppliers to ensure quality and cost-effectiveness of goods and services.
General
We are seeking a proactive and detail-oriented Office Manager to oversee and coordinate administrative duties and office procedures at our London branch.
The ideal candidate will create a productive and pleasant work environment, support the Branch Manager with various administrative tasks, and enhance our daily operations.