We are looking for our Guest Services Manager, who
Support the Guest Services team to achieve departmental goals and objectives.
Liaise with relevant Front of House teams to ensure guest satisfaction, colleague satisfaction, financial goals and responsible business targets are met.
Has full operational knowledge of all procedures, with a strong working knowledge of Opera.
Our client is a well-established company that supplies their products worldwide they have been established for more than 39 years and are still growing, hence why they need a Service Manager to join the team.
Benefits - 25 days holiday per year, Christmas off
Do you have manufacturing experience in a service management capacity
Do you have a strong background as a mechanically biased engineer?
Posted by IQ Talent Solutions • £500/day to £525/day
General
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.
Posted by TEMPLEWOOD RECRUITMENT LTD • £32K/yr to £37K/yr
General
As the Service Manager you have responsibility for managing several services and on-site teams and being responsible for ensuring that the operation operates effectively and ensuring delivery of the very best quality, person centred care.
Key Features of the Role
Direct staff management and ensuring the smooth running of the care home.
Ensure the delivery of quality care - continually assessing our residents' needs and wishes and developing the service to enhance their quality of life.
You will develop a high-performance supply chain for FM services, will ensure that we can deliver for our residents' day to day, respond quickly to emergencies and grow our portfolio sustainably.
This role is a dual-purpose role that seeks to ensure that our staff and contracted partners perform for the benefit of our residents and that our buildings perform to benefit of the environment, which then ultimately benefits our clients.
You will be involved with new projects, ensuring the site team have the information they require to run efficiently from day one.
We are looking for a Service Delivery Manager to be responsible for the successful delivery of responsive repair work streams across the business.
This role includes leading and managing the delivery of high-quality, right-first-time responsive repairs, voids, aids and adaptations, as well as capital, cyclical, and planned maintenance programs.
These programs must offer value for money and achieve a high level of customer satisfaction, ensuring effective contract management at all times.
To provide a needs led service to adults with a learning disability by adopting a person-centred approach that fosters self-awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices.
To maintain high standards ensuring the compliance within CQC framework.
Leadership and people management
To lead by example, and develop effective teams within the home.