As a IT Service Desk Manager you will develop the existing IT Service Desk Team of 10 and own responsibility for all internal IT Services / IT Change Management / System processes and applications.
My client within financial services, based in Surrey is looking to recruit a IT Service Desk Manager.
Posted by Hays Specialist Recruitment Limited • £40K/yr to £43K/yr
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A globally recognised green company which has a huge focus on conserving nature and reducing the most pressing threats to the diversity of life on Earth.
Posted by Advanced Technical Recruitment • £45K/yr to £60K/yr
A well-established provider of vacuum technologies is now seeking a dynamic and dedicated Service Manager to join their team and drive service delivery to new heights in the UK.
As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service.
The role will be based at the Surrey facility with frequent travel to other areas in the UK.
To develop, manage and co-ordinate the critical activities of assigned applications lifecycle management and service delivery, providing day to day support for the applications and related software, implementing and transitioning to new technical solutions, adopting best practice application operation and exploiting new technologies including 3rd Party Supplier Management.
-Resolution of incidents and service requests as timely as possible and within agreed SLAs and KPIs - Escalation of problems and/or capacity issues to the MySurrey Customer Engagement Team Leader - Flexing to support the MySurrey MI, Security & Problem Management team as directed by the MySurrey Customer Engagement Team Leader The Customer Value of this role is to resolve tickets.
To maintain a Centre of Excellence and Best Practice in Applications Service Delivery by improving the technical performance of current applications and associated integrated technologies.
As part of an ongoing project to bring our contact centre back into the UK, SES Water is seeking passionate and customer-focused individuals to join our team as Customer Services Advisors.
Are you ready to dive into a dynamic role where every day brings new challenges and opportunities?
Posted by Integral Recruitment Ltd • £65K/yr to £75K/yr
General
My client is a hugely successful organisation within the financial services sector.
Service Desk Manager
Epsom, Surrey, KT17 (4 days in office, 1 remote / hybrid).
£70,000 - £75,000 plus strong benefits including a generous pension scheme, private healthcare, personal development training, rising holiday and lots more.