Undertake the work planning function for a group of maintenance operatives utilising a range of IT systems to ensure that all appointed jobs are carried out on time and that there is effective communications with customers.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
The successful candidate will be responsible for providing excellent customer service to tenants and homeowners who require assistance with their housing repairs.
This company is looking for a highly motivated and skilled individual to join their team as a Customer Service Advisor - Housing Repairs.
The successful candidate will be responsible for handling customer inquiries, processing orders, and ensuring the efficient coordination of plant equipment rentals.
We are looking for a proactive and customer-focused Plant Hire Desk Coordinator to join our team.